We are so sorry this product did not work out for you.  We are happy to provide a refund for you- it is not necessary to send the product back, we simply ask you to email us with your order number and photos of any damage and let us know why you are requiring a refund. We are in the business of constant improvement and your feedback is greatly appreciated.  With regards to the product please gift it to a friend, donate it to charity or simply do with it what you wish.